1 reviews | Active since Aug 2014
CRAIG saves Vodacom business.
The 5 stars are for 1 individual... His name is Craig. Migration went wrong on 1 March and unable to recharge since. So many calls later, so many querries logged. So many Solutions dept querries. And then Dominic is a certain dept hands my problem to his colleague... this Hero CRAIG. This is the person any company wants to keep! Not only was he technically amazing, he was professional and I felt like the only customer of Vodacom. I hope management notice this positive comment. This man is probably the only reason I mite not change service providers.
Dear Priscilla,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
Dear Priscilla,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team