Cracked screen

<p>After paying almost R 300 for insurance (that is approx R 7000 in my contract term) Vodacom phoned and congratulated me that my claim has been approved, but there is a R 900 excess. I said no, because this is ridiculous, and it is almost a month later, my phone has not been returned. Also the call centre was very rude. Needles to say, I cancelled my insurance on all my other lines as well. I will also write to News 24/Netwerk 24 new compaint service, to warn people of the ******* and advise everyone to cancel their insurance with Vodacom. Kind regards, Riaan.</p>