1 reviews | Active since Apr 2015
C.P.A CANCELLATION OF CONTRACT.
BAD NETWORK FOR OVER 4 YEARS. ALL SORTS OF NETWORK ISSUES. VODACOM SENT SMSES STATING NETWORK UPGRADE IN MY AREA 4 TIMES. NO RESOLUTION. THEY ACKNOWLEDGE THIS BY SENDING ME AN SMS SAYING; " WE'VE NOTICED YOU'VE HAD SOME DROPPED CALLS, HERES 10 V TO V MINUTES TO USE " I TIRED OF CALLING, AND COMPLAINING. ALL OF THE ABOVE IS ON RECORD ON SYSTEM AND VOICE RECORD.
THUS, SINCE BEING WITH VODACOM FOR 20 YEARS TO BE EXACT, I HAVE ENGAGED WITH MY LEGAL TEAM WHO WILL INSTATE MY C.P.A RIGHT TO HAVE MY CONTRACT CANNED, WITH NO PENALTIES.
I AM HONESTLY SICK OF THE ******* SERVICE.
SO DO ME A FAVOR VODACOM, KINDLY COMPLY WITH MY LEGAL AND AVOID ANY FURTHER LEGAL COSTS FOR YOUR ACCOUNT.
C.P.A , HAPPENED MORE THAN THRICE. CALLED THEM. GAVE THEM AMPLE CHANCE TO RECTIFY. NIL TO DATE.
WILL BE A GOOD RIDDENS TO BAD NETWORK. AND IM ONE OF A FEW HUNDRED IN MY AREA WITH THIS ISSUE, THEY CHANGED TO THE BETTER NETWORK, MTN. SO SHALL I.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
