MW
Mark W
1 reviews | Active since Mar 2016
21 Mar 2016, 14:28
Covers for vodacom branded cell phones
Numerous call and emails to vodacom, and numerous calls and visits to vodacom shops since december. Vodacom sell vodacom branded phones the smart speed and smart grand - bought one of each. I have been trying to get hold of covers for these phones for months. Call center says not a vodacom problem (but these are vodacom branded phones) or sends the problem to the back office - no response. Or says go to vodacom shop - the shops continually promise covers coming next week, then month, but they never arrive. When vodacom sell phones under their own brand name they should ensure accessories are available for these phones.
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Replies (1)Vodacom's replyOfficial
23 Mar 2016, 14:39Hello GhostHost,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply23 Mar 2016, 14:39
Official
Hello GhostHost,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
