Coverage issues with no help offered

Hi, <br> <br> Please let me know if you will be assisting me with this matter.<br> It has been 14 days and nothing and no one has contacted me about what is happening. <br> <br> original message below. dated 7th of March 2016<br> <br> i look forward to your response...<br> <br> Please send me the contact details of the person that I can speak to with regards to our coverage problem in Somerset West.<br> I've visited your Vodacom shop & Vodacom Customer care shop located in Somerset West and they both were not helpful. I have been told to call 111 and convince the person on the end of the line to send out technicians to come and do test to see if something can be done. Also I have been told that I have to find 3 other Vodacom users in the same area with the same problem. Surely it's in your best interest to cover all areas, especially new developments where 1000's of new users will be moving into over the next 5 years.<br> <br> Furthermore I have been told that I cannot purchase a booster device to allow me to use my phone at home as this needs to be installed by Vodacom. So I am left with 2 options, leave Vodacom or move.<br> <br> I look forward to your response.<br>