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Zak P
1 reviews | Active since Dec 2020
08 Dec 2020, 08:55
Coverage
Good day We are experiencing very bad coverage in Greylingstad Mapumelanga seem like no 1 is Attending to this issue Here was 3 mouths back a guy at our house from vodacom saying he will help us sort out or coverage issue still today He has not responded to our problem If we contact Him he is not Helping at all or do not Aweser his phone
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Dec 2020, 09:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zak P's updateReviewer Update
08 Dec 2020, 09:29Be be Advised that vodacom can't contact me as we don't have coverage for 3 days
If someone of us get hurt how are we going to make a phone call to the response people.
If sent a email also to vodacom ceo office and hope we can get this sorted .
And don't need action
Because if got a RIDE to cansel my contract due to this
If someone of us get hurt how are we going to make a phone call to the response people.
If sent a email also to vodacom ceo office and hope we can get this sorted .
And don't need action
Because if got a RIDE to cansel my contract due to this
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Zak P's update08 Dec 2020, 09:29
Reviewer Update
Be be Advised that vodacom can't contact me as we don't have coverage for 3 days
If someone of us get hurt how are we going to make a phone call to the response people.
If sent a email also to vodacom ceo office and hope we can get this sorted .
And don't need action
Because if got a RIDE to cansel my contract due to this
If someone of us get hurt how are we going to make a phone call to the response people.
If sent a email also to vodacom ceo office and hope we can get this sorted .
And don't need action
Because if got a RIDE to cansel my contract due to this
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Zak P's updateReviewer Update
08 Dec 2020, 09:31Dear Mr Shameel,I need to urgently bring to your attention the extremely poor Vodacom network in our area. This problem has been going on for months and causes frustration and unhapines to our whole community in Greylingtad, MP. In case of emergencies, we are unable to contact anybody. About 2 to 3 months ago, a Vodacom technician visited my property and he admitted that I have NO network inside my house. For each receiving or outgoing call I have to go outside my house. He promised to to look into installing a booster, but absolutely nothing has been done about this, not even a call back as to what he has done about the problem. I have 5 Vodacom contracts, recently upgraded one, and I am seriously considering to cancel all contracts because I am entitled to have a proper service from Vodacom for which my monthly installments are frequently paid by debit order. I trust to receive your priority attention to this problem.Yours sincerelyDF OSCHMANN (Mrs)***
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Zak P's update08 Dec 2020, 09:31
Reviewer Update
Dear Mr Shameel,I need to urgently bring to your attention the extremely poor Vodacom network in our area. This problem has been going on for months and causes frustration and unhapines to our whole community in Greylingtad, MP. In case of emergencies, we are unable to contact anybody. About 2 to 3 months ago, a Vodacom technician visited my property and he admitted that I have NO network inside my house. For each receiving or outgoing call I have to go outside my house. He promised to to look into installing a booster, but absolutely nothing has been done about this, not even a call back as to what he has done about the problem. I have 5 Vodacom contracts, recently upgraded one, and I am seriously considering to cancel all contracts because I am entitled to have a proper service from Vodacom for which my monthly installments are frequently paid by debit order. I trust to receive your priority attention to this problem.Yours sincerelyDF OSCHMANN (Mrs)***
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Zak P's updateReviewer Update
09 Dec 2020, 14:30Good Afternoon I still have no feedback from vodacom regarding this matter?
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Zak P's update09 Dec 2020, 14:30
Reviewer Update
Good Afternoon I still have no feedback from vodacom regarding this matter?