NS
Natashia S
1 reviews | Active since Aug 2024
20 Aug 2024, 14:48
Courier
I've been waiting for a Vodacom order with RAM for a month, I've spoken to a lot of your consultants over the month and i still don't have my parcel. My question is why are you guys still using RAM, is it long relationships with them?, or there isn't any other courier?, or individual sales are of insignificant value for you to actually consider changing your courier?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
21 Aug 2024, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team
Vodacom's reply21 Aug 2024, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.Regards, Vodacom Consumer Website Team