nK
norman K
1 reviews | Active since Jun 2023
04 Sept 2023, 16:37
COUNTLESS VODACOM COMPLAINTS WITH NO SOLUTION
IT IS WITH GREAT SADNESS THAT I HAVE LODGED SEVERAL COMPLAINS ABOUT VODACOM NOT ASSISTING ME WITH THE ***** CASE AND RESOLUTION LETTER I DIDNT GET ANY HELP FROM THEM THEY ARE TAKING ME FROM PILLAR TO POST AGAIN THEY SAID THIS ISSUE WILL BE RESOLVED WITHIN 7 DAYS BUT NOTHING IS BEING DONE
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Vodacom's replyOfficial
05 Sept 2023, 08:09 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team