COUNTLESS ISSUES WITH VODACOM ACCOUNTS DEPARTMENT- CONTRACT CANCELLED AND SETTLED BUT STILL BEING BILLED

19 October 2023 i settled and cancelled my contract based on a settlement letter that i received from vodacom early cancellations department, the amount was R18742.45 Since then i was struggling for them to rectify and remove this contract from my account. Even logged a hellopeter complaint, but to no avail. Im also still being billed for this contract. 18 Dec 23 i requested that settlement figures for the remaining 2 contracts, 1 was R69 the other R878.99 which i settled immediately &cancelled same on 18.12.23 I was told that a debit order will still be deducted the end of the month which i was ok with, BUT then i got billed again for the contract i cancelled &settled in Oct. I emailed and queried this STILL NO ANSWER. Yesterday i received an acc and statement showing i owe R16K. WHICH ACCORDING TO THE ABOVE CALCULATIONS ARE RIDICULOUS AND DOES NOT ADD UP. CAN VODACOM ACCOUNTS DEPARTMENT PLEASE EXPLAIN, CAUSE CLEARLY SOMEONE IS TRYING TO ROB ME. AFTER BEING A LOYAL CLIENT SINCE 2000 I AM REALLY UNHAPPY WITH THEIR SERVICE