Could you set the bar any lower!!!

OMG pleases, if you are considering Vodacom as a SP for your fibre PLEASE stop yourself from making the biggest mistake ever. I tried to switch from Vox to Vodacom to take advantage of a black Friday deal from Vodacom. We are now on day 8 of the process! Still no wifi, with non of their staff able to explain what the problem is. Processes, red tape, too scared to provide managers names, nobody calls you back, if it wasn’t so frustrating I would think I was being pranked!!