1 reviews | Active since Oct 2017
Could you please add an option in the "Nature of your review" for ********** Transactions????
New contract taken out on my name, upgrade done on an existing contract. Reported it as ********** because it was done by Vodacom Direct. Have all the documents which was requested by the ***** Hotline. Reported contract was cancelled and I got a bill of R17000+ which was debited from my bank account. Phoned ***** line and it is now 1 hour plus listening to their irritating background music. Vodacom, please respond. I am taking this further.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
