Could not organise a ****-up in a brewery.

Firstly, If it was possible, I would give Vodacom MINUS stars. They could not organise a ****-up in a brewery. It seems there is absolutely NO-ONE able to help me. I am getting extremely agitated and I now realise why some private individuals are driven to pick up a firearm and do something REALLY stupid by walking into a place waving it about and demanding some help.

I have been trying for years now to remove my cell phone number from someone else’s alternative notification number on their account. When the other number’s data gets low, I get the SMS notification. I probably get about 5-10 SMS’s a day telling me that some strangers data is getting low. I have tried countless times to get this removed . And after 4 and a half years I am still battling to get this through to someone who can understand the problem and fix it. I have been very patient but now I am running out of patience.

I am in the IT industry and understand Databases. To remove a link in a DB table IS NOT HARD. However to actually get someone to do this seems impossible.

I am at my wits end about this. I will continue to smear Vodacom's name and I tell everyone I know how useless they are. I have been with Vodacom since cellphones started in SA. In fact I was one of their very first customers.

This is unfortunate for them, but what the hell am I supposed to do???? NOTHING ELSE seems to work. FFS.