1 reviews | Active since Jul 2011
COULD NOT ACTIVATE MOBILE DATA NETWORK! Time for a change to MTN?
I AM GETTING SO SICK AND TIRED OF THE SERVICE WE GET FROM VODACOM. WE HAVE ABOUT A HUNDRED BUSINESS CONTRACTS WITH YOU AND SERIOUSLY THINKING IT'S NOW TIME TO CHANGE TO MTN. FOR THE LAST WEEK NOW I HAVE BEEN HAVING CONNECTION ISSUES AND IT IS VERY DANGEROUS WHEN I AM TRYING TO USE A NAVIGATION SYSTEM AND THEN VODACOM DROPS ME AND I HAVE TO PULL OVER ON THE SIDE OF A DANGEROUS ROAD. WHEN I PHONE IN I GET TOLD TO "RESET NETWORK SETTINGS" WHICH I DO AND IT THEN WORKS FOR ANOTHER HALF A DAY AND THEN I GET DROPPED AGAIN. WITH MESSAGES SAYING "COULD NOT ACTIVATE MOBILE DATA NETWORK". I AM ALSO TIRED OF HOLDING ON FOR VODACOM WHEN I TRY AND PHONE IN. ALSO RESETTING NETWORK SETTINGS ALSO MEANS I HAVE TO PUT ALL MY PASSWORDS IN AGAIN AND IT IS A HUGE MISSION. COME ON VODACOM THIS IS 2017 WHEN ARE YOUR SYSTEMS GOING TO WORK PROPERLY?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
