Costly query with Vodacom / Mondo
Can not get a answer from Vodacom / Mondo Spoken to Venchenzo, Director, Nobuhme, Ntizaa and Siyabonga today. Query done 26 May 2020 Ref no. J02631. I advise customers to rather get another service provider. The calls are also charged and not free calls PLEASE BEWARE
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Vodacom's replyOfficial
31 Jul 2020, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2020, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team