*******ion and bad service from vodacom

This is my second complain about vodacom's bad services and every time they get away with their bad service and *******ion.

I renewed my contract with them the second time with them and took out a Huawei P30 lite with an monthly installment of R300+. I canceled my insurance on renewing of the contract and over two months my monthly installment has increased to R515. 00. On my statement I saw that my insurance is still active on the invoice.. I phoned them 2weeks back and asked them why my balance is so high after 2 month and that, that was not the contract installment amount agreed on. The consultant mentioned that they don't know what went wrong and they can see that I have canceled my insurance in May already and that they will refund my money into my account already.

This month they deducted again the amount of R515. 00 and I reversed the money back into my account.. Because I want them to call me and ask why I did it..

This is so unacceptable.. Hello Peter please intervene. This *******ion, *****ing off our people working hard for they money has to stop.