1 reviews | Active since Jul 2016
*******ed *******, *********** & Poor Customer service
<p>Vodacom your services are pathetic indeed, and you are making my life hell with this exobitant debit orders that i dont even know where they come from and what are they for becuase i never use my phone to browse the internet or subcribe to any promotions. I phoned you vodacom hoping to get clarity why are you billing me so much money and the response i got is that i have subscriptions that i dont even know about, therefore you continued and upgraded my contract without my consent, last week you went on and billed me an amount of R3,071.83 that i dont what is it for, for the past 6 month you continued to billed me around R1500 monthly for what i dont know becuase i never use my contract sim card. Vodacom you are suppose to protect your customers but you are doing the opposite by robbing me, how am i suppose to provide for my family if you are taking the littlt that suppose help my family? Please reimburse me the money taken ********ly on me. I am suppose to be paying R450 monthly but to my surprice i am overcharged. ****** contract number: ********** 955</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
