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Bertus B

1 reviews | Active since Apr 2010

02 Sept 2021, 11:07

******* Vodacom

Vodacom is a ******* organisation who did want to pay the pleasecallme lawsuit. They are also ******* in making it impossible to cancel a contract. If I want to upgrade it is very easy and they answer their phones quickly, if u want cancel you hold on forever ( I tested them), they even promise to call u back but dont or refer u to a manager who does not answer the phone. They will rather milk you for an additional couple of months…all the month to month who want to cancel are millions added up I am sure… I am fed up with these ******* practises in our country

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2021, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team