******* *********** Vodacom Employees

A twin sim card was activated on my account without me requesting it. When noticing this, I requested Vodacom to deactivate this which they apparently did. In the meantime my bank account was emptied and 6 weeks later I started noticing Load a Buddy transfers on my account. Needless to say, three visits to Vodacom shops, Vodaworld and hours on the phone did not solve my problem.<br> <br> The twin sim was never cancelled and someone was buying air time on my account. Vodacom sent me an sms, claiming that I have subscribed to this service and that I need to google load a buddy in order to deactivate the service. <br> <br> A dual twin sim card can only be initiated in a Vodacom shop and the beneficiary of this practice is a Vodacom employee.<br> <br> The staff members that I dealt with were obviously too *********** to investigate the matter properly or they are in cahoots with their buddies who initiated the twin sim process.<br> <br> I have nothing but disgust for Vodacom and the manner in which this matter is being dealt with. It is ********* for any company to be allowed to frustrate a customer to this extent, not to mention the accompanied financial implication which will again take months to resolve. <br> <br> <br> <br>