cM
charmaine M

1 reviews | Active since Aug 2015

15 Oct 2020, 14:14

*******

Vodacom continues to blacklist me even though we have established that the contract was paid up and settled. The company (Vodacom) is holding me to a clause that failure for me to cancel the contract when it lapsed, I would be liable for the installment amount which they regarded was for data. I have indicated numerous times that I did not get the copy of the contract neither Vodacom has this contract on the system. How then are they holding me to a contract that is "nonexistent"? This is total *******ion and malfeasance. They (Vodacom) are so arrogant and telling me, like it or not, I'll pay the money. People blame EFF when they deal with companies like Vodacom, not understanding the arrogance and disregard for its clients these companies portray. Vodacom is rotten inside and are ****** and will support any movementagainst them(Vodacom).

0
Replies (1)
Vodacom
Vodacom's reply16 Oct 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team