PH
Pierre H

1 reviews | Active since Nov 2018

15 Jul 2021, 19:27

******* and no ethic by vodacom

https://www.hellopeter.com/vodacom/reviews/*******-and-no-ethic-by-vodacom-***

******* and no ethic by vodacom 5 Months ago they offered me a laptop with data via a telephonic promotion

The delivery was never done as per arrangement, thus i phoned vodacom to cancel the contract

They said to me debits will be done, this was their first lie they told me

4 or 5 debits was made by vodacom, now that i try to reach them, they simply ignore me, also, they have now deleted the FB chat, which was proof of all my communication i had with them via FB chat

I question vodacom's code of ethic, as their management has zero respect for any customer

This was posted on the 28th of June

As can be seen here, vodacom can NOT be trusted, vodacom has NO business ethics

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2021, 06:55
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team