******* and most ********** company
I am dissappointed once again as Vodacom is the most ******* company. They change upgrade and contract end dates without any confirmation from the account holder. Vodcaom this is ***** and you are *****ing from loyal customers. I do have proof of the original upgrade and cancelation date. I would like the recordings from you where you informed me as to why the dates where changed. I want to cancel all my contracts with Vodacom as I cannot deal with a ******* company. I also need the original upgrade contracts on each contract currently with Vodacom as I don't trust you at all. I would definitely not recommend Vodacom to anyone as you are *****ing from your customers.
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Replies (5)
Vodacom's replyOfficial
03 Aug 2022, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2022, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
03 Aug 2022, 17:19How long before I receive a call. Is this going to take months to sort out. Will never trust you as a service provider as there is no service and you ***** from your clients.
's update03 Aug 2022, 17:19
Reviewer Update
How long before I receive a call. Is this going to take months to sort out. Will never trust you as a service provider as there is no service and you ***** from your clients.
's updateReviewer Update
03 Aug 2022, 19:05Vodacom you're useless as usual. I need a date and time for a call back. You were quick to bigger up my account but cannot fix it in n jiffy. Can I cancell all my remaining contracts with Vodacom on your expense as you are quick to **** up an account but not quick to solve it when you stole from your clients. I'm a loyal customer bit for some or other reason you always **** my account up and I have to deal with *********** staff. I apologize for swearing but I want this sorted out as soon as possible. You can send me premature cancellations on all my numbers to the email on my account. It will be for your expense as you keep on wasting my time and data.
's update03 Aug 2022, 19:05
Reviewer Update
Vodacom you're useless as usual. I need a date and time for a call back. You were quick to bigger up my account but cannot fix it in n jiffy. Can I cancell all my remaining contracts with Vodacom on your expense as you are quick to **** up an account but not quick to solve it when you stole from your clients. I'm a loyal customer bit for some or other reason you always **** my account up and I have to deal with *********** staff. I apologize for swearing but I want this sorted out as soon as possible. You can send me premature cancellations on all my numbers to the email on my account. It will be for your expense as you keep on wasting my time and data.
's updateReviewer Update
22 Aug 2022, 11:22The date is still not rectified as upgrade were done on 15 sep 2021 to 15 Dec 2023 it is a 24 month contract refer to quote nr *** upgrade done on Samsung A32
's update22 Aug 2022, 11:22
Reviewer Update
The date is still not rectified as upgrade were done on 15 sep 2021 to 15 Dec 2023 it is a 24 month contract refer to quote nr *** upgrade done on Samsung A32
's updateReviewer Update
22 Aug 2022, 18:20Really Vodacom the contract termination dates to be rectified is on *** it should end 15 Dec 2023. Do you really have a problem reading? I'm still waiting fir a call back to get this sorted or you can cancel all my contracts with immediate effect. I refuse to pay until this account is sorted out with the correct cancellation date for ***
's update22 Aug 2022, 18:20
Reviewer Update
Really Vodacom the contract termination dates to be rectified is on *** it should end 15 Dec 2023. Do you really have a problem reading? I'm still waiting fir a call back to get this sorted or you can cancel all my contracts with immediate effect. I refuse to pay until this account is sorted out with the correct cancellation date for ***