******* and ******* Sales Practices

*Writing this on behalf of my mother who has the contracts under her name.* *******, lying pieces of $#!+ I have never in my life had such horrible services where I have been ****med out of money! The *******ion and lies from this company need to be investigated thoroughly! I will be opening a ******** case against Vodacom and I will not back down from now on! We have been loyal to Vodacom since they first launched and in the last six or so years we have had ENDLESS legal issues with them. When our current contract ends we will be moving over to Telkom. We will also be sharing our experiences with many people. This has gone one too long! The latest **** from them... On the Vodacom app it said we were eligible for upgrading our contracts. So we went to the North Gate branch to do our upgrade. We had asked a couple of times if our 24 month contract was expired and the dealer said to us that on both contracts it had expired more than two months ago and what we were currently paying was just the airtime. We had even asked what we would be paying monthly for both contracts and were given a specific amount. Today we discover that we owe MASSIVE amounts as we are still paying for our previous handsets... In addition, my mother received a phone call for a promotion on data for 5gigs. She was told that it would be deducted from the airtime we get and that the amount was half price. We have all this recorded. Nope, the amount is going off separately to the airtime and is an additional amount. My mother had asked more than five times about this. Your "SALES" techniques and practices are *******. And we will be pursuing this in the courts. We have SO much evidence that we could sue! You are going to loose a lot of customers, loyal and new because of your lies and *******ion!