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I remain blacklisted by Vodacom who claim I owe them money, and all my attempts to have the issue resolved are falling on deaf ears. I only get answered by the system and that's it, yet they keep on updating my credit with negative information. So I do not get responses to my emails, calls and even on hellopeter. But one thing for sure, there are those 'customers' whose complaints get responded to and get resolved (quickly even), just not others'. Do I have to change my name first perhaps to read with a '...van...' in order to get attention..? I hate these companies that operate with double standards like Vodacom. One has to go to the extreme before they can get help or have issues resolved. Disgusting really!!!