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Each month I have to phone Vodacom to get my bill amount outstanding, each month there is some other reason why my statements have not been sent to me although I am paying for the service. The last two months after I've made the payments for my bill amounts that I got from their customer service operator, I receive electronic phone calls or sms's that state that my account is in arrears. Each month I just let it go and paid the extra amount but now its getting ridiculous. I phoned their customer center again this morning and the very *********** operator firstly accused me of swearing at him for saying \I am gatvol\" really??? Apparently after my account was paid the amount miraculously grew an extra few rands. And after I told him this is becoming an every month thing he just said to me sorry they must have given me the wrong amounts due, very conveniently every month now?? I really think Vodacom is going to loose a customer!!"