1 reviews | Active since Nov 2014
corrections on the tax invoice
I am struggling to get assistance from Vodacom. I have already called them several times but to date no one has assistance me. I keep getting messages that a consultant will call me within 72 hours but in vain. All a need is for them to correct the wording on the tax invoice, which I do not think is complicated. I am also not sure why they decided to change the handset instalment to data modem instalment which is confusing and make it very difficult for us who have to be reimbursed to claim this back , especially when you also claiming for your 3 G contract. I am not sure what is the rationale behind this but it is really confusing. <br> <br> I also have a similar problem with the data subscription contract where they use a \3G laptop instalment for the modem, and most people interpret this as laptop subscription and makes difficult to claim it back from the employer especially if your employer has already provided a laptop. <br> <br> I have 3 contracts with Vodacom with only few months to go. I cannot wait for these to expire<br> "
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
