PB
Pumla B
1 reviews | Active since Nov 2018
21 Jan 2020, 20:15
Corporate GREED
They tell us to upgrade early, so they can pretend 24months ends in 27 months. They have been removing my demand to cancel an old contract, charging me over R400 per month over 3yrs, no refunds, no resolution. You upgrade to a more expensive package in April, start paying for it in May but can only cancel contract in July because you had upgraded in July 4 yrs ago. Well, I want my money back from the sim I wasn't using for over 3-4yrs. Am taking my business elsewhere. The greed is on another level here
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Vodacom's replyOfficial
22 Jan 2020, 08:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2020, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team