WM
Wesley M
1 reviews | Active since May 2020
04 May 2020, 08:47
Corporate giants
I posted a review about bad service that I received from Vodacom and has assured by the senior management that my issue will be attended to, I even received an email from their top management with this regard... 6 Months down the line and they still have me. Listed on itc, they are putting my credit record into disrupute as a response of the review I wrote about yh.. Corporate giants right, appauled by such shocking service
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Vodacom's replyOfficial
04 May 2020, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2020, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WM
Wesley M's updateReviewer Update
05 May 2020, 08:48No contact has been made, even after Vodacom has handed my account to their pre-legal department
WM
Wesley M's update05 May 2020, 08:48
Reviewer Update
No contact has been made, even after Vodacom has handed my account to their pre-legal department