corporate cancellation - no action since request at end of April. Being ignored.

Item: Vodacom
Rating: 1
Author: kate C

I have been trying to cancel a corporate direct debit since the end of April. Numerous emails to numerous email addresses and nothing is being done. How hard can it be? Pushed from pillar to post and no-one capable of helping me.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Oct 2024, 10:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Oct 2024, 10:21

Official