Corporate Bullying

<p>Vodacom clearly has lost touch with their customers. Ive been a loyal vodacom customer for over 10 years and the last while it seems their customer relations and morals are lacking. I requested cancellation of my contract due to a bunch of billing mess ups where I ended up paying hundreds extra(partially resolved) to now only still have the contract active and still being billed for the already 25 month old handset and contract. Try speaking to their cancellations department is useless as they have these rehersed phrases which they throw at you for everything you say. When i asked to speak to a manager i get refused as the agent says he will tell me the same thing. Wow! never tough a callcentre agent could choose on my and a managers behalf. Pull up your socks vodacom or you will soon face a loss of all your loyal clients</p>