LL
LANCE L
1 reviews | Active since May 2013
02 Dec 2022, 08:30
CORPORATE BULLIES VDACOME DON'T CARE!
Well since my last complaint in August-Nothing has been done by Vodacom and in fact things have gotten so bad that I have had to subscribe to a 2nd service provider and us a MTN SIM ****le to Run my whole business. Vodacom is disinterested and cannot even be reached! Very disappointing when you are paying in Excess of R8000/month and you get such poor service. Even more disappointing is the fact that I am tied in with them for another year as I have a three year contract, which they will not let us get out of.
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Replies (2)
Vodacom's replyOfficial
02 Dec 2022, 09:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LL
LANCE L's updateReviewer Update
07 Dec 2022, 12:43Apparently Vodacome is making an effort to come on site tomorrow to do a maintenance and an upgrade of there network-Lets hope that they arrive and lets hope that it's worth the half a day that we will be off line!
LL
LANCE L's update07 Dec 2022, 12:43
Reviewer Update
Apparently Vodacome is making an effort to come on site tomorrow to do a maintenance and an upgrade of there network-Lets hope that they arrive and lets hope that it's worth the half a day that we will be off line!