EB
Erenicia B

1 reviews | Active since Jul 2022

07 Mar 2024, 14:52

Corporate bullies and their service delivery

Just the thought of these corporates companies, with their lack of service delivery that leaves a bitter taste within my body.

Nearly a year later, and vodacom still appears on my credit record. Never received any paid up letter, calls put through to legal department and still no solution.

This is clearly not my best time to commit to any relations with corporate. As a graduate, fresh in workforce, earning a wage, I've come to the conclusion that as long as the bucks are debited, you'll always have to fend one or the other corporate giant.

Do better!!!

0
Replies (2)
Vodacom
Vodacom's reply08 Mar 2024, 07:31
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
EB
Erenicia B's update03 Apr 2024, 11:52
Reviewer Update
To whom has no concern for clients,

Note that even after your prolonged response on here, no paid up letter was ever emailed, neither was any feedback given. For both our recollections, this post was posted on the 7th March, today is the 3rd of April.

Let me know when it would be most convenient for you, for my case to actually matter.