JW
Jason W
1 reviews | Active since Jul 2009
21 Aug 2015, 10:44
Copy of Contract Request
Since 6 Aug 2015 I have been asking for a copy of my contract in order to carry out the ADH screen repair on my Samsung S4. To date Vodacom is unable to do anything. In fact I just got an sms saying they have nothing on record exact statement = \no documents were retrieved or found". So does this mean I actually don't have a contract with them? And why can't they find it and give me a copy? Also do we really have to pay for such bad service!?"""
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Vodacom's replyOfficial
21 Aug 2015, 10:56Hello jrwebster,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply21 Aug 2015, 10:56
Official
Hello jrwebster,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM