Copy of contract

<p>I requested n copy of my vodacom contract on the 20th of October 2016. The person I spoke to said I must sent through a copy of my ID and a letter which states why I need the contract. I emailed these documents twice and faxed it through as well. I'm on the line with Vodacom now, where I got transfered to four different people with no solution. In the end I got told that I need to go into the vodacom branch to get a copy. Why after 11 days of requesting this, now someone says I need to go into a branch. Your service is pathetic to say the least. I will make sure to cancel my contract with vodacom when it expires.</p>