YH
Yvette H

1 reviews | Active since Jun 2011

03 Dec 2015, 11:16

Converted contract to prepaid sim not working

My contract expired end November and I decided to convert my number to prepaid. The convertion took place on monday 30 November and now I cant connect to the network. I bought data but still not. I phoned vodacom and got told that they need to send the internet settings to my device. It didnt work. It is the same device I used for the simcard since I got the contract.

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2015, 12:34
Official
Hello yvetteh,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team