YH
Yvette H
1 reviews | Active since Jun 2011
03 Dec 2015, 11:16
Converted contract to prepaid sim not working
My contract expired end November and I decided to convert my number to prepaid. The convertion took place on monday 30 November and now I cant connect to the network. I bought data but still not. I phoned vodacom and got told that they need to send the internet settings to my device. It didnt work. It is the same device I used for the simcard since I got the contract.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Dec 2015, 12:34Hello yvetteh,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply03 Dec 2015, 12:34
Official
Hello yvetteh,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
