Conversion from Contract to Prepaid not processed

Handed in a request to convert a contract number to prepaid at Vodacom Shop N1 City on 13 April 2015. This request was scanned & emaild to TygerValley Customer Care on 14 April 2015 in the morning. This particular contract expired in February 2015 already.<br> <br> Today I tried to port the number to Telkom. Vodacom refused this request. Queried this with Vodacom Shop N1 City and according to their system the switch was never processed. I was given documentary proof that the request was submitted as advised above.<br> <br> Vodacom insisted I give 30 days notice. This is what I did. I abided by their rules. I now insist that they release my 071 number immediately and not at the end of the month as per their SMS received today.<br> <br> I await you urgent response VODACOM!!!