LS
Luze S

1 reviews | Active since Jun 2016

01 Aug 2017, 10:43

Convenient De-activations

<p>In January I wanted to leave Vodacom becuase of bad service and network coverage. I phoned to have my contract cancelled and migrate my number. I was however given quite a few promotional items to stay with Vodacom, including a free 5 gig data bundle. So as of 30 July, I apparently de-activated this bundle, by purchasing a top up bundle, as I have done numerous times in the 17 years I have been with Vodacom. Now I am stuck in a contract, with no benefit at all. I think Vodacom only benefits themselves. I can not wait to take ALL of my business away from Vodacom. Useless, useless!! I should have just left in the first place, like I wanted to. </p>

0
Replies (3)
Vodacom
Vodacom's reply01 Aug 2017, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

LS
Luze S's update02 Aug 2017, 12:06
Reviewer Update

It does not seem that they will...

Vodacom
Vodacom's reply02 Aug 2017, 17:03
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,