ZJ
Zaheer J
1 reviews | Active since Dec 2017
01 Sept 2024, 13:10
******* control of number
Good Day
Someone *******ly took control of my number. I went to the Vodacom store in Workshop, Durban. They did not assist me in getting back my number. I have an affidavit from SAPS Durban Central stating that the number is mine. The person hijacked my WhatsApp account after gaining ******* access to my number. I did not agree to a SIM swop. I did not request to port my number, nor did I receive a porting request SMS.
I want my number back.
Totally *********
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Sept 2024, 18:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2024, 18:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
