ZJ
Zaheer J

1 reviews | Active since Dec 2017

01 Sept 2024, 13:10

******* control of number

Good Day

Someone *******ly took control of my number. I went to the Vodacom store in Workshop, Durban. They did not assist me in getting back my number. I have an affidavit from SAPS Durban Central stating that the number is mine. The person hijacked my WhatsApp account after gaining ******* access to my number. I did not agree to a SIM swop. I did not request to port my number, nor did I receive a porting request SMS.

I want my number back.

Totally *********

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2024, 18:46
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team