AH
Anro H
1 reviews | Active since Nov 2019
02 Jul 2021, 09:23
Contravention of the POPI Act
I have never held any account with your company yet you claim the right to give my personal information to your third party sales teams. Okwanele from Elite Mobile phoned me to try and sell me goods I have no need for. No common courtesy to ask me whether I am busy or not to start off with. Further to this asking me whether I opted out, how do you opt out if you never opted in??? I need proof of me agreeing to you sharing my information or I will take this further.
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Replies (1)Vodacom's replyOfficial
02 Jul 2021, 11:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jul 2021, 11:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
