MV
Mareli V
1 reviews | Active since Oct 2018
05 Jul 2021, 13:08
Contravention of Consumer Act - original post on 29 June - VOADCOM still to respond
I posted a complaint on 29 June - contravention of Consumer Act. I only received a "copy and paste" reply that someone will contact me. Today, 05 July, still no reply! Shocking!
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Vodacom's replyOfficial
05 Jul 2021, 14:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jul 2021, 14:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team