Contracts without signing
Vodacom upgrades my contract without a option to get a new cellphone, without notification and now I need to sit with two contracts to have a phone?! Moving to MTN, what a *******.
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Replies (2)
Vodacom's replyOfficial
19 Oct 2020, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Oct 2020, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Oct 2020, 13:09Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Did you know you can manage your account, view balances, purchase bundles, view and send invoices and statements, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Did you know you can manage your account, view balances, purchase bundles, view and send invoices and statements, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom
Best regards,
Vodacom's reply19 Oct 2020, 13:09
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Did you know you can manage your account, view balances, purchase bundles, view and send invoices and statements, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Did you know you can manage your account, view balances, purchase bundles, view and send invoices and statements, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom
Best regards,