1 reviews | Active since Oct 2016

01 Apr 2017, 11:06

Contracts still not working??!!!!!

<p>I upgrade to a new contract three times already and called vodacom 100 times and the last phone called they said everything is corewct i am suppose to get R200 airtime and 500mb and i was suppose to get it this mont and after many times i had to go in to cellucity tygervallei and they told me they will set it rigt and still it is not correct?!!!!!!!!! Then i took out another contract and also at cellucity and i also talked to vodacom head offic and the lady i emailed there was Reshieda she said she will activade the data on that contract and it is still not coreect i recieved nothing!!!!! I am so angry at vodacom and they service os the worst i have ever had!!!! Please fix ASAP i have all the emails with me</p>

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Replies (5)
Vodacom
Vodacom's reply02 Apr 2017, 09:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update02 Apr 2017, 11:26
Reviewer Update

Please call me ASAP on ***

's update02 Apr 2017, 11:27
Reviewer Update

Sorry ***

Vodacom
Vodacom's reply10 Apr 2017, 11:39
Official

Dear Client

I would like to apologise for the delay in this regard. The 500MB data bundles were activated again.

Once again, I would like to apologise for any inconvenience caused.

Kind regards

Vodacom Consumer Website Team

Best regards,

's update10 Apr 2017, 12:11
Reviewer Update

Thank you is this for both the numbers i gave you? Cause it was fot both the numbers. I will rate you again on hellopeter once the contracts go of the next month and both the co tracts are correct.