MD
Moyo D
1 reviews | Active since Jan 2015
03 Feb 2023, 21:00
Contracts reviews
Vodacom is definitely one of the best Networks when it comes to connectivity especially during load shedding in the far out towns. However I have to call them out for their audacity to change people's contracts without the client's consent. I have on a number of occasions found out they changed my contracts without my consent. They even added me on covid relief without my knowledge. A number of times they deducted airtime for airtime advance that was never requested. They even migrated my contract without my knowledge while I was outside the country. Vodacom has to deal with these personnel who does such kind of things. It's *****.
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Replies (1)Vodacom's replyOfficial
05 Feb 2023, 16:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
