Contracts renewed buy new handsets not delivered

I renewed two contracts with via vodacom direct on Wednesday.<br> <br> This was done after your online platform bombed and even though I renewed online the upgrades weren't processed. I can email you the documents from your website.<br> <br> When I renewed via vodacom direct I checked stock availability and asked if I would receive my orders by Friday, I was assured of this. Check your recordings.<br> <br> On Friday afternoon having heard nothing from the couriers I called in. The first person told me the handsets hadn't even been invoiced or dispatched yet, I was then put through to someone else who told me I might still get a call from the courier and to speak to the person I dealt with originally, rather than helping me.<br> <br> It is now Saturday I have heard nothing. I changed plans and altered business and family engagements to take delivery of these new units and now your inneffiency has cost me both time and money.<br> <br> I am now cancelling the renewals as you are in breach and will be porting the two numbers elsewhere, the remaining two contracts I have will be ported when they expire.<br> <br> My business clearly means nothing to your organisation and I'm sure others will value it more