CA
Coraly A

1 reviews | Active since Jan 2021

24 Jun 2021, 18:24

Contracts never again. Thanks to Vodacom.

On a 24 month contract. The service from Vodacom has been poor to say the least during the contract their service degraded about 6 months in and they never corrected the fault. It was like pulling teeth every time we tried to get them to help us, eventually we gave up wasting our time and decided to cancel the contract at the end of the 24 months.

We have paid all 24 months of the contract, now these arrogant people want to charge us for a 25th month and expect us to pay, not only are they mathematically challenged but they wish to force people by using litigation as a threat, like a knife wielding ***** on a dark alley.

They double billed the last month, we told them to correct their accounts to no avail, then they handed us over to lawyers we again sent recons and wasted even more time with them now again they try to *********ly put their hands in our pockets.

I recommend no-one deal with Vodacom ever for anything.

Vodacom I hope you've had your fun because it is going to get very upsetting for you now.

0
Replies (2)
Vodacom
Vodacom's reply24 Jun 2021, 20:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CA
Coraly A's update25 Jun 2021, 13:04
Reviewer Update
You have paid all the money you are going to get, we will hand you over if you continue to besmirch our name. It was a 24 month contract you were paid 24 months prove we owe you anything, here on this public forum so that everyone can see not hiding behind lawyers.