TE
Timothy E

1 reviews | Active since Aug 2012

22 Jan 2018, 19:10

Contracts are over

I have sent vodacom an email that I want my contract number to continue as prepaid because the contract dates have come to an end. To date they have not done this and are chargin me R2800 for God only knows what. Please do not... and I mean do not go with a network that is not above board and doesn't communicate with you. Vodacom I am highly disappointed in you.

0
Replies (2)
Vodacom
Vodacom's reply23 Jan 2018, 06:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Jan 2018, 14:28
Official

Good Day

Kindly note that we have mailed you feedback regarding your posting.

Regards

Dc

Best regards,