CONTRACTS ARE NOT CANCELLED BY VODACOM - YOU IN YOU IN

I had to cancel my contract prematurely with Vodacom in November 2022, I was told to pay a fee to cancel my contract prematurely - which I payed. I emailed the proof to ***. as per the agreement on the 24th of November 2022. I was told that the contracts would be cancelled accordingly. My Account number: I***-3.

To my surprise I saw the invoices from Vodacom, I called the cancellation line and was made a fool - pointed in all directions with no one willing to help. Vodacom consultants kept on negotiating that I take a lower contract of which I denied. Each consultant would drop my call like they are taught to disrespect their clients like that. I stopped paying the R535,79 I used to pay - Vodacom closed my line of which I was forced to pay.

Too date I am paying Vodacom R596,26 now, for even lesser benefits they used to give me. I am a slave of Vodacom because I am afraid they will cut my line off as they did last year.

If you are getting int a contract with these *******, you getting into it on your own.