VL
Vusi L
1 reviews | Active since May 2015
04 Jan 2021, 06:54
Contracts
My contract expired 11th December 2020, Ive been trying to get upgrade but your agents keep saying they will call me back, now you sent me a bill but couldn’t get someone to contact me but got someone to send a bill... I’m not even going to go on the Shakeoff competition because that’s a true ****... all I wana know now is how many more time should I call before I could get assisted?
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Vodacom's replyOfficial
04 Jan 2021, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VL
Vusi L's updateReviewer Update
04 Jan 2021, 18:32I wonder when because they keep saying my number is on the old system
VL
Vusi L's update04 Jan 2021, 18:32
Reviewer Update
I wonder when because they keep saying my number is on the old system