Contract/Migration Lies - Vodacom

I recently was called from Vodacom telling me (not asking) that my contract is being migrated. The lady said I was getting more airtime yet won't be billed more. I confirmed this several times over the phone as it seemed off. She assured me, I will not be paying more.

This morning, I see my entire bill has increased by almost 60%.

I did not agree to this and want it reversed and my contract placed back to it's original terms.

This is pathetic and ********* of Vodacom to act in this way.

If remediation is not done soon, I will formally lay a complaint with ICASA's Consumer Protection Department.

I await your response & resolution.