SD
Sean D

1 reviews | Active since Apr 2018

01 Apr 2018, 16:53

Contracting my simcad without my consent

Hi,

I recently lost my phone and when I tried to do a sim swap I was told that I should contact RMCS as my simcard is contracted under them.To my surprise,I never gave any company permission or consent to contract my simcard.I am highly disappointed at Vodacom because clearly you do not have pre checks in place when this RMCS bull**** submits request to you to put numbers on contract.If you did then i wouldn't be writing this review now because I wouldn't have agreed on any mother****er putting my simcard on contract.I was happy as a prepaid customer and now I am missing important business calls because of assholes like you. You might be giant companies but you will appear in court if you ,RMCS and the clothing account do not resolve this matter.You guys will show the court where i signed for the contract,or play the voice clip where I gave you consent to put my simcard on contract.Why do you let ****ty companies like RMCS ruin your reputation? ********** ********** if I do not hear from you my legal team will be in touch.

0
Replies (2)
Vodacom
Vodacom's reply02 Apr 2018, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

SD
Sean D's update02 Apr 2018, 13:34
Reviewer Update
********** 107 call here