Contract ws never cancelled!

I requested telephonically for my contract to be cancelled. This was never done and now I am going to be billed for another month for something that I did not want in the first place.<br> <br> I called this morning and spoke to Bryan Bhebhe and I was promised that he would get back to me before 11am. Bryan did not call me and it feels like Vodacom Over Promises and Under Delivers.<br> <br> I am really disappointed with the service from Vodacom!